How it works
A clear route from referral to outcome
Capacity+ coordinates the operational pathway around GP and community-pharmacy teams, reducing ambiguity without moving clinical accountability.
- 01
Agree the pathway
The GP practice and community pharmacy establish eligibility, hand-offs and escalation routes around NHS service specifications.
- 02
Coordinate referral
Capacity+ supports a clear referral workflow so the right information reaches the right team at the right point.
- 03
Deliver in pharmacy
The community pharmacy provides eligible clinical activity under the relevant NHS service specification.
- 04
Return the outcome
Outcomes are returned into the agreed pathway, supporting GP oversight and a traceable patient journey.
Current backbone
Proven through hypertension case-finding and ABPM
The current pathway experience starts with hypertension case-finding and ambulatory blood pressure monitoring. The coordination model is designed to support broader primary-care capacity opportunities where local services and governance allow.
Transparent by design. Every referral. Every outcome. Fully trackable.
Early pathway evidence
Early evidence from a practical starting point
Results from the single-site St Giles pilot, serving approximately 8,000 patients in year one:
- 150+
- ABPMs delivered
- Approximately 75
- GP clinical hours released
- Approximately £8,000
- NHS revenue generated for the partner pharmacy
Pilot results are site-specific and are not a guarantee of future outcomes.
Start with the pathway pressure you can see
Explore what integrated working could release
Tell us where capacity is constrained and we can discuss a practical starting point.
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