Structured NHS activity
Referrals that arrive because the practice is set up to send them
Capacity+ builds your pharmacy into how a local GP practice runs its hypertension work, so eligible patients are identified and booked to you — rather than hoping they notice a poster.
The problem isn't the service. It's the patients.
You're already commissioned to deliver hypertension case-finding and ABPM. The difficulty is volume: walk-ins are unpredictable, and practices rarely have a reliable way of sending patients to you.
Capacity+ fixes the supply side. Eligible patients are identified from the practice list, invited by SMS, and booked directly into your clinic slots. The work comes to you.
In the St Giles pilot, the partner pharmacy generated approximately £8,000 in NHS revenue in year one from 150+ ABPMs and associated case-finding activity.
Recurring activity, not a one-off campaign
Hypertension case-finding repeats by design. Patients need re-checking annually, ABPM needs re-running, and new cohorts come onto the register continuously.
That means the referral flow doesn't stop when a launch period ends. It becomes part of how the practice operates, which makes your pharmacy a standing part of that practice's clinical delivery rather than an occasional add-on.
What Capacity+ handles
- Patient identification and eligibility, agreed with the practice
- SMS invitations and booking, so appointments land in your diary
- The system link, so outcomes reach the practice record
- Reporting back to the practice, so your delivery is visible and credited
- A quarterly review with the practice, to develop the relationship further
You focus on delivering the appointment.
A seat at the table with the practice
Every quarter you and the practice sit down together to review how the pathway is performing and where it could extend. That's a direct working relationship with the practice team, built on delivery they can see.
For most pharmacies, that access is the hardest thing to get.
Your clinical independence is unchanged
You deliver under NHS service specifications, using your own professional judgement and your own indemnity. Capacity+ coordinates the pathway; it does not direct your clinical practice or take responsibility for it.
You remain an independent data controller for the records associated with the services you deliver.